Set up your own SMTP server
Send registration emails from your own domain — SMTP host, ports and TLS, Gmail app passwords, testing the connection before saving, and what to check when …
Blog
Discover a wealth of knowledge with our blog, featuring general tips, how-tos, and insights into after-sales product care, including product registration, claims, and warranty plans.
Set warranty periods with product tags
Add a tag like warranty:2 years or warranty:6 months to a Shopify product and the app calculates warranty end dates automatically — plus what to check when a …
Extended warranty for early registrations
Reward customers who register soon after purchase with bonus warranty time — how the Extended warranty setting works per form and how to test it with a real …
Serial number validation settings
Every serial number validation setting explained: valid serial only, serial and SKU matching, one-time use, regex rules and the case-insensitive option — plus …
Multi-language registration forms
Serve customers in 7 built-in languages with automatic browser-language detection, edit any customer-facing string in Settings → Languages, and use separate …
Stop Unverifiable Warranty Claims: Require a Registration First
Some Shopify brands want to accept warranty claims only from customers who have registered a product. My Product Cares supports this out of the box — cutting fraud, reducing manual checks, and pre-filling every claim with verified customer and product data.
Register Products by Order Number: Zero Typing, Zero Errors
Let customers register products by simply entering their Shopify order number. Products auto-populate from the order — no typing, no errors, higher registration rates.
How to Use Shopify Customer Account Extensions for Registration
Learn how Shopify Customer Account Extensions give your buyers a native, in-account portal for product registrations, warranty lookups, and claims — with zero setup and the same look and feel as their Shopify account.
Serving Global Customers: Multi-Language Support in My Product Cares
Break language barriers and reach international customers. My Product Cares now supports 8 languages — and we're adding more as our merchants grow.
We're Officially Built for Shopify: Why Native Design Matters
We've earned the 'Built for Shopify' badge. Discover why our native-first approach delivers a superior experience compared to ported apps.